Return & Refund Policy

 

At Tradaza, your satisfaction is our top priority. We want you to shop for all types of watches with complete confidence. That’s why we offer a simple, secure, and hassle-free Return & Refund Policy backed by our 24/7 customer support.

 

Easy Returns

You can request a return within 7 days of delivery.

Watches must be unused, unworn, and in original packaging with all accessories included.

A valid proof of purchase (order confirmation or invoice) is required.

 

Fast Refunds

Once we receive and inspect your item, your refund will be processed within 5–7 business days.

Refunds are issued directly to your original payment method.

Shipping charges (if any) are non-refundable.

 

Quick Exchanges

If you receive a wrong, defective, or damaged watch, we’ll replace it at no extra cost.

Exchanges depend on stock availability.

 

Non-Returnable Items

Watches that show signs of use, wear, or customer damage.

Customized or special-order watches.

 

How to Start a Return

1. Contact our 24/7 Support Team.

2. Provide your order details and reason for return.

3. We’ll guide you step by step through the return process.

 

 

24/7 Customer Support

Our support team is available at all times to assist you with returns, refunds, or exchanges.

Email: contact@tradaza.com

Phone: +923268773441

 

Live Chat: Available 24/7 on our website